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17:23 15.07.2009
Prepaid cell service: 5 reasons to consider it now

Prepaid cell service: 5 reasons to consider it now

Prepaid cell service—as in service without a contractual obligation or early termination fee—continues to surge in popularity. If you’re intrigued by making the switch from a traditional contract plan, but haven't been keeping up with the fast-changing options to do so, here’s why you might want to try prepaid:

1. Prepaid plans offer a diversity of pricing schemes. You can buy prepaid service in three different ways:

  • Prepaid bundles. These range between 30 to 5,000 minutes and cost $10 to $400;
  • Pay-as-you-go plans. These charge 5 to 25 cents per minute used, with or without a $1 to $2 daily access fee or per-day-use charge; and
  • Monthly-fee plans. These are much like a traditional contract plan, and range from 50 minutes to unlimited minutes per month.

2. You may save money—especially now. In the last Consumer Reports survey of satisfaction with cell-phone service, more than 70 percent of those who had switched from a regular contract-based plan said prepaid was costing them less. And that was before what’s starting to look like a price war in prepaid. The latest salvo: Two Tracfone monthly plans under the brand name “Straight Talk,” available in about half of the country. One plan offers 1,000 voice minutes, 1,000 text or multimedia messages, and 30 MB of data over Verizon’s network for just $30; the other unlimited voice and text, plus 30 MB of web access for $45.

Boost Mobile offers unlimited voice, text messaging, web, and push-to-talk for $50 per month. Virgin Mobile offers unlimited voice plans for $50 from $80, but charges an additional $10 for unlimited text messaging, and for 50MB of web access.

3. Prepaid phones are no longer just plain vanilla. True, you can’t— at least yet—get prepaid plans for the iPhone, Palm Pre, and some other hot phones. But you can get models with cameras, web access, Bluetooth capability, and QWERTY keypads.For example, MetroPCS Communications offers the Blackberry Curve, while both PCS and Leap Wireless offer various Nokia, Samsung, and Motorola phones. (See our full Ratings of cell phones and smart phones, available to subscribers.)

4. Apps and capabilities are growing. A few examples: Virgin Mobile phones have access to social networking, chat, and find-a-date services. Boost offers Fox Sports newscasts, games, and navigation applications.

5. You may not need to buy a new phone. Prepaid service isn’t provided only by relatively unfamiliar names, but by the major contract carriers. (Sprint offers prepaid through its separate Boost brand.) In some cases, you don’t need to switch phones to switch plans. You may even be able to use your GSM phone (from AT&T, Net10, T-Mobile, and Tracfone) with another GSM carrier.

However, prepaid plans aren’t for everyone, and not every prepaid option is a bargain. We’ll detail what to watch out for in an upcoming blog.—Jeff Blyskal

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Apple's bloating batteries (Update)

  • Jul. 16th, 2009 at 1:22 AM
10:42 15.07.2009
Apple's bloating batteries (Update)

Apple's bloating batteries (Update)

Bloated mac battery

Since we first blogged about it, our older Apple MacBook Pro battery continued to expand even more than the photo at the right, popping open eventually.

What did not continue was Apple's "battery exchange program"—it closed a year ago. And Apple's battery update notice, recommending a software update and offering a free replacement battery to MacBook and MacBook Pro owners whose batteries had "visibly deformed," also closed in May, 2009.

If you have this problem, other than buying a new battery for more than $100, your only recourse is to try to get Apple to grant you an out-of-warranty replacement. We suggest speaking with a customer satisfaction representative, and refer to our original blog posting, Apple's bloating batteries, to emphasize that you are not the only victim of this design flaw. —Dean Gallea

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05:59 15.07.2009
Samsung TVs soon to stream Blockbuster movies

Samsung TVs soon to stream Blockbuster movies

Starting this fall, you’ll be able to download movies and more from Blockbuster OnDemand to select Samsung HDTVs, Blu-ray players, and home-theater systems.

As we reported last week, Samsung hasn’t offered any movie downloads for its TVs, unlike rivals LG, Panasonic, Sony, and Vizio, which have deals with either Netflix or Amazon on Demand. Samsung Blu-ray players have had the ability to stream movies from Netflix for a while now, but the televisions have been limited to content from YouTube, the Flickr photo-sharing site, and news and weather feeds.

The Blockbuster access will be available on LCD and plasma HDTVs in the 650 series and above, as well as the so-called LED TVs in the 7000 series and up, according to a news release issued today. If you already own one of these TVs, you can download a free widget from Samsung to access Blockbuster (when it becomes available). The widget will be integrated into new sets sometime this fall. You’ll have to do a firmware upgrade for Blu-ray players and home-theater systems you already own.

Blockbuster OnDemand charges $1.99 to $3.99 per download. Eileen McCooey

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09:29 14.07.2009
The Kindle 2 vs. Sony Reader 700C: A video comparison

The Kindle 2 vs. Sony Reader 700C: A video comparison

Curious to see how Amazon’s Kindle 2 e-book reader stacks up against Sony’s competing, top-of-the-line 700C Reader—especially given the recent price cut to the Kindle, which now costs $299? A new Consumer Reports video (see right) looks at some of the ways the devices compare.

Though too brief to be comprehensive, the video provides a useful snapshot of the devices’ comparative ease of use, contrasting the Kindle’s wireless downloading with the computer-based downloads of the $350 Sony.

A recent side-by-side report on the two devices highlights further differences between the two. It includes such pluses to the Sony as its decent touchscreen and night-light—the latter being a feature lacking on either the Kindle 2 or big-screen Kindle DX.

However, those past reports predate last week’s price drop for the Kindle 2, which puts it into the same price range as the older Sony Reader 505, which lists at $299. —Paul Reynolds

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In the CR TV Labs: New LCD, plasma HDTVs

  • Jul. 13th, 2009 at 5:43 PM
11:59 13.07.2009
In the CR TV Labs: New LCD, plasma HDTVs

In the CR TV Labs: New LCD, plasma HDTVs

Samsung-series-6-650-LCD-TV-lg
Samsung's 46-inch LN46B650 LCD TV
Panasonic-TC-46G15-HDTV-lg
Panasonic Viera TC-P46G15 Plasma TV

Although we’re now just a week or so from posting our latest LCD and plasma TV Ratings (available to subscribers), our engineers have already starting testing additional LCD and plasma models for the Ratings we’ll publish in August.

Here’s what’s currently being evaluated in the CR TV labs (listed here in alphabetical order by brand):

LCD TVs
LG 42LH50: This 42-inch 1080p TV with 120Hz technology has the company’s NetCast Internet service, providing online access to instant Netflix videos and other content via Yahoo Internet widgets. It also has a room light sensor to save energy by adjusting TV brightness to the room’s light conditions.

Samsung UN46B8000: This pricey 46-inch 1080p LCD is an ultra-slim (1.2 inches) set with edge LED backlighting. The set, a 240Hz model that actually quadruples the TV’s frame rate, includes Samsung’s Medi@2.0 Internet service, with access to online content, including Flickr and YouTube, via Yahoo Internet widgets. It can also wirelessly connect to a home network via an optional USB dongle, and comes with preloaded with some content, such as games, workout routines, and recipes.

Samsung LN46B650: This 46-inch mid-line 1080p set has 120Hz technology, and sports a new, ruby Touch of Color design. It includes Samsung’s Medi@2.0 Internet service, plus the ability to connect wirelessly to a home network via an optional USB dongle. Like its pricier, sleeker brandmate, it comes with some preloaded content.

Samsung LN26B460: This smaller-size Samsung LCD is a 26-inch 720p set with three HDMI inputs, more than most TVs of this size. It has a headphone jack for private listening.

Sharp Aquos LC-C5277UN: This 52-inch 1080p, 120Hz model is sold through warehouse clubs. It has five HDMI inputs, one more than most TVs we’ve seen, and features a sensor that automatically adjusts the TV’s brightness to room light conditions.

Sharp Aquos LC-C4677UN: This is the 46-inch version of its larger sibling, described above. Like that model, it’s a 1080p, 120Hz set that’s sold through warehouse clubs. It also has similar features, including five HDMI inputs and the ambient light sensor.

Sony Bravia KDL-46XBR9: This pricey, 46-inch set is part of Sony’s flagship XBR line. Unlike earlier models, which required an optional Internet module to connect to the web, this set has built-in Internet capability. Key features include 240Hz technology that actually quadruples the TV’s frame rate to reduce motion blur, and Bravia Internet widgets to access online content. The company just announced that Netflix has been added as a content partner for Internet-enabled Bravia TVs.

Sony Bravia KDL-40VE5: This 40-inch 1080p LCD, a 120Hz model, is part of Sony’s “eco-friendly” VE5-series line that claims reduced power consumption. One reason is a new type of fluorescent lamp (“hot” cathode fluorescent lamp). In addition, it has two built-in sensors: one adjusts the TV’s brightness to room light conditions, and the other will shut off the TV’s picture if it detects that you’ve left the room. If it doesn’t sense you’ve returned after 30 minutes, it shuts the TV off.

Vizio VO420E: a low-priced 42-inch 1080p set that’s sold through Walmart. Features include picture-in-picture and SRS TruSurround HD sound.

Plasma TVs
Insignia NS-P501Q-10A: This 50-inch 720p plasma TV, sold as Best Buy’s house brand, is low-priced for its screen size. It includes SRS TruSurround HD sound.

LG 60PS60: The largest set in our labs, this step-up 60-inch 1080p plasma has THX certification, and includes a THX-mode preset optimized for movie-viewing. It also includes a USB port for playing digital photos and music.

Panasonic Viera TC-P54V10: This 1080p Panasonic plasma, with a 54-inch screen size unique to Panasonic, is a pricier, step-up model that replaced the old PZ850 series. It has THX Certification, and the company’s Viera Cast Internet service, which can access online content from various partners, including Amazon Video on Demand. It also has an SD card slot, and can play high-def AVCHD video files.

Panasonic Viera TC-P46G15: Part of the G15 series sold through regional dealers and A/V specialty stores, this is a 46-inch 1080p plasma—another size unique to Panasonic—that includes THX certification and the company’s Viera Cast Internet service. It also has an SD card slot, and can play high-def AVCHD video files.

Panasonic Viera TC-P54G10: This 54-inch 1080p plasma is part of the company’s G10 series, which is similarly featured to the G15 models but sold through national chains. The set is THX certified, and includes the company’s Viera Cast Internet service, and an SD card slot with AVCHD video playback.

Panasonic Viera TC-P54S1: This 54-inch plasma, part of the company’s entry-level 1080p S1 line, is also THX certified, but lacks the Viera Cast service offered in higher-priced series.

Check back with our blog shortly, as we’ll let you know when our latest LCD and plasma TV reviews are posted.—James K. Willcox

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09:59 13.07.2009
Tweet URLs may be tiny, but they can also be dangerous

Tweet URLs may be tiny, but they can also be dangerous

With tweets on Twitter limited to only 140 characters, many Twitterers economize by shrinking lengthy URLs for embedded links, with help from Web sites that specialize in such shrinkage. Now, at least one such site has been hacked.

URL-shortening site Cligs last month sent more than 2 million Web addresses to an entirely different destination. Phishers are also taking advantage of the trust users have in TinyURL Web addresses by using them to mask malicious destinations.

But easy solutions are available, PC Magazine points out. You can easily decode those cryptic URLs by pasting them into—what else—a URL lengthener. One such tool: Untiny. Just cut and paste the shortened URL into the box, and you’ll get the original address. Make sure it’s legit, click, and you’re good to go.

In other Twitter news, the site announced it was suspending accounts infected with a form of the Koobface virus. The suspended sites were sending out “bogus tweets” when the user logged in. The tweets included TinyURLs that sent users to Koobface malware sites. —Donna Tapellini

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05:59 13.07.2009
With more HD camcorders comes more detail and anxiety

With more HD camcorders comes more detail and anxiety

digital photography tips
This photo was taken in the late afternoon. Note how the warmer sunlight creates softer, less conspicuous shadows, particularly on the face. This lighting technique can improve your HD video as well. (Click to enlarge.)  [ Photo: T. Sullivan ]

Sony recently announced two new flash-memory camcorder models for consumers, the HDR-CX500V ($1,100) and HDR-CX520V ($1,300), which will be available in September. It's proof that Sony, like all camcorder makers, is continuing to expand its line of HD camcorders while introducing fewer and fewer standard def models.

But in the rush toward this more detailed video format, are we getting more than we bargained for? In the world of show biz, many makeup artists, who are responsible for making celebrities look great in front of the cameras, are concerned about how much detail HD captures. Apparently, HD will, indeed, make a mountain out of a molehill. Even makeup companies are getting into the act: On the Sephora website, you can buy an "HD Elixir" which claims to have an "immediate smoothing effect" on the skin that will make you look better in front of an HD camera.

So what's an average Joe or Jane to do when it's time for his or her close-up? Here are a few tips to help you look good, or at least look better, on HD:

digital photography tips
This photo of me and my daughter was taken around noon on a cloudless, sunny day. Note how the bright sunlight creates more visible, distracting shadows on both our faces. The raking light also picks up every wrinkle and blemish on my face. (Click to enlarge.)  [ Photo: T. Sullivan ]
  • Lighting plays an important role in how you look on camera. If you're shooting outdoors, consider capturing your video during the early morning or late afternoon/early evening light, which most often have a warmer quality and are more forgiving on your subjects.

  • Shooting at high noon on a cloudless day in direct sunlight can create harsh shadows, particularly around the eyes. Direct sunlight, which may rake the face, can emphasize imperfections.

  • If you want to soften the HD video in your camcorder, see if it has a "softening" setting. This will actually make the image quality softer and less detailed. Consult the manual or scroll through the camcorder's menu for such a feature.

  • If you've already captured video on your HD camcorder, but still want to soften it up a bit, check your video-editing software to see if it has a filter that will soften the image quality. One that does is Sony's Vegas 9, which includes a defocus lighting effect that can soften detail.

For other suggestions on how to make your subjects look better in HD, including some tips on applying makeup, check out the following websites:

If you've found a way of making your subjects look better in HD, we'd love to hear your tips and suggestions. —Terry Sullivan

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12:11 10.07.2009
Getting a charge: Tips on keeping gear juiced on air trips

Getting a charge: Tips on keeping gear juiced on air trips

airport charging station
Powering high powered electronic devices on the go can be a headache. How do you handle it?

Summer travel season can easily create power struggles in airport terminals, as the gaggle of geeks seeking to recharge laptops, cell phones, and other gear outstrips the supply of working outlets.

I had first-hand experience of this last week when I was waylaid in Terminal C at Logan International Airport in Boston after a flight was canceled. Over four or so hours, in a terminal choked with travelers, I saw (and, I confess, perpetrated myself) some quasi-military tactics to take and hold functional, well-located outlets.

But I also witnessed some random acts of power-sharing kindness, and had time — plenty of time — to gather the following tips for energy-seeking air travelers:

Gather intelligence. During my delay, I was blessed by the company of many friendly Coloradans (we were all waiting for flights to Denver). They shared their knowledge about where outlets were and which actually worked (only about half, it seemed). There’s also the AirPower Wiki, which details outlet availability airport by airport – even terminal by terminal, in some cases.

Several devices to charge? Bring a multi-outlet wall adapter. Packing an adapter that allows you to plug several devices into a single outlet increases the chance of getting the power you need, and frees up extra outlets for others. A single outlet should have no problem handling the power demands of two portable-electronic devices. If you’re traveling abroad, you’ll likely need another adapter to handle differing voltage, plug design, or both. Sites like the World Electric Guide can be helpful.

Investigate in-flight charging. As seasoned road warriors know, many planes have power outlets under seats. But only certain seats on certain planes are so equipped, and a 12-volt, cigarette-lighter-style adapter may be required to access power. Fortunately, there’s a website, seatguru.com, that details which seats on which planes have a power supply, and of which type.

Share and be nice. I’m partly addressing myself here since, during a bathroom break at Logan, I used the ethically-dubious tactic of holding a coveted outlet by leaving my power adapter plugged in while taking my netbook and bags with me.

My Coloradan neighbors, meanwhile, shamed me with their Western niceness. A woman seated next to a four-plug power supply dubbed herself the “hub coordinator” and cheerfully plugged people in and out of the outlets. One guy offered me time on the outlet he was using. The young woman next to me confessed to guilt at tying up an outlet to play video games on a laptop, when “people like you are working.” (I quickly offered absolution, since she’d been waiting for six mind-numbing hours.)

How do you handle the power requirements of your gear when traveling, by air or otherwise? Share your stories and tips below. —Paul Reynolds. 

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09:11 10.07.2009
Bing-vs-Google: Now you can try them side by side

Bing-vs-Google: Now you can try them side by side

Bing-v-google-screen
Bing-vs-Google, a new website, lets users contrast and compare the two search engines side by side. (Click image above to see a snapshot of Bing-vs-Google.)
[ Image: screengrab ]

Google or Bing? Been wondering which search engine is right for you? Now, you can put them to the test yourself with Bing-vs-Google.

As the name implies, the site puts the two side-by-side for a real-time search engine showdown. Merely type in your query, and a split screen page (see image) with live results from both pages comes up, letting you simultaneously view the results of both searches and see which one is best for you.

Bing, Microsoft’s new search tool, claims it provides a context for searches, making results more pertinent to users. Bing also has a versatile taskbar that displays related searches and a search history (which can be turned off), and offers a no-click preview of the first few paragraphs on a page.

But do any of Bing’s additions make it better than the reigning search champ, Google whose name has become synonymous with Web searching? (“Let me Google that.”)? And will those features help Bing dethrone Google? Time will tell.

In the meantime, give Bing-vs-Google.com a try, and let us know which site’s search results you prefer and why. —Will Dilella

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Amazon cuts price of its smaller Kindle

  • Jul. 10th, 2009 at 12:21 AM
15:42 09.07.2009
Amazon cuts price of its smaller Kindle

Amazon cuts price of its smaller Kindle

Kindle2-hand
Today, Amazon lowered the price of its Kindle 2 e-Book reader by $60.
[ Photo courtesy of Amazon.com ]

Amazon has moved to address what we've cited in the past as the biggest drawback to the company's family of Kindle e-book readers: Their high prices. The company has dropped the $359 price of its flagship Kindle 2 by $60. However, the price of the newest and biggest Kindle, the DX, remains unchanged at $489.

At its new price of $299, the Kindle 2 now competes in price with the least-expensive e-book reader from Sony, Kindle's closest rival. The Sony Reader 505 lists at $299, but is currently available for $279.99 from Sony and $268 from Amazon.

The Kindle 2 is now significantly less expensive than the newest Sony, the 700C, which is $349. This top-of-the-line Sony has a touchscreen and night LED lights, both features that the Kindles lack. However, the Kindles can receive content wirelessly, using the Sprint data network — and the price of the units in part reflect the cost of that access, which is free for the lifetime of the device. The Sonys require connection to a PC to receive content.—Paul Reynolds.

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12:05 09.07.2009
First impressions: T-Mobile's myTouch 3G smart phone

First impressions: T-Mobile's myTouch 3G smart phone

The new T-Mobile myTouch 3G smart phone, the second phone to use Google’s Android operating system, is promising in some ways. Yet my demo of the phone at press preview yesterday also revealed some drawbacks – some of them possible pre-release flaws that its manufacturer, HTC, is still troubleshooting.

Available in early August, and priced at $200 with a 2-year contract, the myTouch is noticeably smaller and lighter than its predecessor, the T-Mobile G1 – which will continue to be available from T-Mobile and is recommended in our Ratings, available to subscribers.

Here are my first impressions, based on the demo:

Display. The myTouch's 3.2-in. touchscreen display (the same size as the one on the G1) seemed reasonably bright during the demo, if less sharp and bright that that of the best displays we’ve tested, like the iPhone's. It also seemed less responsive than best touchscreens. Widgets, icons and other elements sometimes "snagged" when I tried to drag them across the screen. This may be a pre-release glitch.

Interface. As with most smart phones, you can customize myTouch's menus, wallpapers, icons to suit your needs. And, as with the Palm Pre and phones that use the Windows Mobile OS, the myTouch lets you run multiple applications simultaneously. But jumping from one app to another, or shutting one down, is not as easy as on the Palm Pre. Where the Pre allows you to shuffle between apps, using card-like screen icons, the myTouch requires several key presses to change applications, or to shut them down.

Keyboard. Where the G1 had a slide-out QWERTY keyboard, the myTouch has a virtual keyboard. It seemed to work well, and when expanded to landscape mode, by tilting the phone, it displayed keys that could easily accommodate my chubby fingers. However, I found the keyboard didn't always expand when tilted, which may also be a pre-release bug. The keyboard has vibration feedback and sound effects to simulate the feedback of a real keyboard, which are always welcome enhancements. Surprisingly, the default setting for both features is "off."

The myTouch’s predictive-text feature shows you several possible word choices at the bottom of the screen as you type. On the iPhone and other phones with predictive text, you only get one word suggestion—and it's often not the one you want. You can also teach the phone to recognize uncommon nouns, such "Pappageorgios."

Searching. You can search the Web by just speaking out terms. Such searches consider your GPS location, to help find local restaurants and other merchants. There’s also a Sherpa shopping tool, with a search engine "learns" its user's likes and dislikes when recommending retailers, restaurants, and other attractions; you rate these by clicking a "thumbs up" or "thumbs down" icon. But you can't perform universal searches for contacts, applications and other items, as you can on the iPhones and Palm Pre.

Warranty. Few phones have a standard warranty that’s longer than a year, but the myTouch offers two years of standard coverage, which is a nice, er, touch.

I'll have more details on the myTouch and the Android operating system – which has been upgraded -- when we get it in our labs later this month.—Mike Gikas

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15:13 08.07.2009
New Sharp Aquos LCD TVs: Bigger, and thanks to LED backlights, brighter

New Sharp Aquos LCD TVs: Bigger, and thanks to LED backlights, brighter

Sharp Aquos
Sharp's new line of Aquos LCD TVs is not only bigger, but brighter, thanks to LED backlight technology.

Sharp is adding a handful of new models to its Aquos LCD TV lineup for the back half of 2009. Among the highlights: Larger E77-series sets in 60- and 65-inch screen sizes, plus a new LE700 series, Sharp’s first line with LED backlights. The LED models arrive later this month, while the larger E77-series sets will hit in September. 

Sharp’s first foray into LED backlighting is a bit unusual. Unlike many of the newer LED models we’ve seen, which use “edge” LED lighting around the perimeter of the panel, the LE700 models have full-array backlights spread across the entire back of the set. Typically, full-array backlights can be locally dimmed—some segments of the screen can be kept dark while others are illuminated—a technique we’ve found can help improve black levels, a common LCD weakness. But to cut costs, LE700-series sets don’t offer local dimming. Instead, Sharp claims black-level and contrast improvements can be achieved using a new 10-bit “X-Gen” panel, which offers greater pixel control to minimize light leakage, plus a wider aperture that lets more light pass through the panel, bumping up peak brightness. LCDs TVs with local dimming are likely arrive sometime next year, executives told us.

Another advantage to LED backlights, Sharp said, is improved energy efficiency. By combining an LED backlights with an ambient light sensor that automatically adjusts the TVs brightness based on room light conditions, most LE700 models exceed Energy Star 3.0 guidelines by 60 percent or more, making them the most energy-efficient LCDs to date, Sharp claims. We look forward to checking both these claims once we get the sets in our labs.

LE700-series sets will be offered in 32-, 40-, 46- and 52-inch screen sizes. All are 120Hz models. The 46- and 52-inch models additionally include a special dejudder feature that can help smooth images from film-based content. And all except the 32-inch model include Sharp’s Aquos Net Internet service for access to online content from several providers, including NBC Universal, Navtek (traffic info), and NASDAQ. However, even these newer models don’t support full-motion video, so there is still no access to services such as Netflix, Amazon Video on Demand, or even YouTube, as these types of services require different processors and browsers than those included in Sharp’s TVs to date. However, owners can use Aquos Net to receive customer support, and through a feature called Aquos Advantage Live they can allow an advisor to remotely connect to their TV to help them adjust the settings for optimal picture quality.

All the LE700 models arrive this month. Here are the model numbers and suggested prices:

• LC-52LE700UN, $2,800
• LC-46LE700UN, $2,200
• LC-40LE700UN, $1,700
• LC-32LE700UN, $1,100

The newest E77-series sets will be 60- and 65-inch models, priced at $3,500 and $4,500, respectively. The 60-inch set is a new LCD screen size for the industry, and will compete with 58- and 60-inch plasmas. The new models include Sharp’s 120Hz frame-rate conversion technology (called Fine Motion Enhanced), and have the ambient light sensor feature that automatically adjusts the set’s brightness to room lighting conditions. Both sets, which arrive in September, have black bezels with champagne-gold accents at the bottom of the frame.—James K. Willcox

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The Netbook Net Widens

  • Jul. 10th, 2009 at 12:21 AM
13:10 08.07.2009
The Netbook Net Widens

The Netbook Net Widens

The netbook market continues to get a boost from a variety of sources, not least of which was Google’s announcement that it will launch an operating system on netbooks in the second half of 2010. Google Chrome OS, says Google, will be a speedy and lightweight operating system, with little user interface, that will get people on the Web “in a few seconds.”

Meanwhile, Sony released its first family of netbooks, further swelling the number of brands. The W series’ pricing starts at $500, a premium price for a netbook, but typical of Sony’s laptop pricing. The 10.1-inch netbook uses an Atom 280 processor, and has 1GB of RAM and a 160GB hard drive. To see how Sony laptops fare compared to others, see our laptop Ratings (available to subscribers).

Is $500 out of your budget range? How about a 99-cent netbook? Sprint and Best Buy have announced that they’ll offer the Compaq Mini 110c-1040DX netbook to consumers, normally sold at Best Buy for $389, for that little. Of course, there’s a catch: You must sign up for a 2-year Sprint mobile broadband contract, the latest in a line of contract netbook offers. In our most recent Ratings of cell-phone providers (subscribers only), Sprint was among the lowest ranked in cell-phone service and among the worst for customer service.

While paying less than a dollar for a computer may seem like a good deal, it’s important to remember that with such a deal you may save upfront, but as with any bundled deal from a wireless carrier, the major cost is in the contract, not the device.

Two-year plans start at $59.99 a month, but you’re restricted to 5GB of use on the Sprint 3G network—and only 300MB while roaming. Five GB is practical compared to other services, but 300MB won't allow you to do much more than view a YouTube video and download some e-mails. And what you’re getting for nearly nothing isn’t a full-fledged laptop, but a netbook, with all the limitations that implies. Nevertheless, if you’re looking for both a netbook and mobile broadband service, this isn’t a bad deal.

Other carriers and retailers, including AT&T, Verizon, and Radioshack, offer bundled netbooks. So shop around, and be sure to check our Ratings for both service carriers and netbooks before deciding which is right for you.

Have you bought a bundled netbook recently? We’d love to hear about your experiences, good or bad. —Will Dilella and Donna Tapellini

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18:00 07.07.2009
Concern grows in Washington over exclusive cell-phone deals

Concern grows in Washington over exclusive cell-phone deals

Scrutiny of cell phone exclusivity deals, in which hot new phones are available from only one carrier, is intensifying in Washington. Within the past day, the chairman of one Senate subcommittee has weighed in with a list of recommended steps to address such deals, and the Wall Street Journal reports the Department of Justice has opened an investigation into them.

Senator Herb Kohl, who chairs the Senate Subcommittee on Antitrust, Competition Policy, and Consumer Rights, sent a joint letter to the Federal Communications Commission and the Department of Justice. Calling exclusivity arrangements “a serious barrier to competition,” he urged the FCC to open its own investigation into them and the Justice Department to take “all necessary action to keep the market open to competition.”

The FCC has already announced they’ll open a proceeding to investigate handset exclusivity—another recent development—with the exact question they’ll be investigating expected to be announced within the next few weeks, after which comment will likely be received from interested parties representing consumers, carriers, and manufacturers, among others.

Today’s Wall Street Journal report indicates a parallel, broader investigation at the Department of Justice into whether cell phone carriers are abusing their market power to the detriment of consumers and competitors. Areas of investigation, according to the report, could include exclusivity deals and limitations on the types of competing services that can be offered on carriers’ networks—such as curbs on voice-over-internet calling from smart phones using third-party applications.

Advocates at Consumers Union, the parent company for Consumer Reports, welcome the growing attention in Washington to these issues. Singling out Senator Kohl’s letter, in particular, CU says "exclusive deals with manufacturers and the blocking of applications are common practices among national providers.  There doesn't seem to be any market constraint on this behavior.  We applaud Senator Kohl for taking a strong stand, because consumers need some relief."

In addition, a  bipartisan group of senators, all members of the U.S. Senate Committee on Commerce, Science & Transportation last month asked the FCC to examine exclusivity agreements and act accordingly if the agency finds “they unfairly restrict consumer choice or adversely impact competition in the commercial wireless marketplace." —Paul Reynolds

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Coming soon: The Next Google phone and more

  • Jul. 10th, 2009 at 12:21 AM
17:49 07.07.2009
Coming soon: The Next Google phone and more

Coming soon: The Next Google phone and more

This is turning into a hot summer for smart phones. On the heels of the iPhone 3G S and Palm Pre comes the HTC myTouch, the second generation of so-called “Google phone,” along with the Samsung Jack and the first true smart phone from Nokia.

The $200 HTC myTouch, available in August from T-Mobile with a 2-year-contract, is the second phone to use Google's recently updated Android operating system, which adds support for a virtual keyboard and video recording. Incidentally, the myTouch drops the physical QWERTY keyboard of the recommended T-Mobile G1 it succeeds, though the virtual keyboard on its 3.2-inch touch-screen display automatically expands from portrait to landscape when you tilt the phone.

Other features include a 3.2-megapixel camera, a pre-installed 4GB microSD memory card, and Wi-Fi. I’ll be trying out the phone at a press preview tomorrow, and will blog on my impressions on these and other attributes.

Also hot this summer it the Samsung Jack, $100 from AT&T, which replaces Blackjack II. We like the Blackjack family (which includes the $180 Epix, which scores well in our Ratings) for their combination scroll wheel and jog dial, which provides quick, easy access to the phone's applications and home-screen icons. The Jack retains that advantage and adds Wi-Fi access. It also upgrades the 1.9 megapixel camera of the Blackjack II to 3.2 megapixels, and adds a 2X zoom.

Also anticipated is Nokia's E71x, the company’s first smart phone—at least from a U.S. carrier. Finally, there's a Nokia with a keyboard. Priced at $100 with a two-year contract and rebates from AT&T, the phone is one of the thinnest smart phones on the market: measuring just 10mm. The E71X has voice-guided GPS navigation application as well as Wi-Fi and corporate e-mail, the latter via Microsoft’s Exchange server. It has a 3.1-megapixel camera. Both the Jack and E71x are now in our labs, and we'll post them—along with some other new smart phones and cell phones—later this month to our Ratings (available to subscribers). —Mike Gikas

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BBB sees rise in Pay-to-Tweet scams

  • Jul. 10th, 2009 at 12:21 AM
14:43 07.07.2009
BBB sees rise in Pay-to-Tweet scams

BBB sees rise in Pay-to-Tweet scams

A warning to all you job hunters out there: The Better Business Bureau reports a spike in the work at home, get-rich-quick schemes being offered through the social-networking site Twitter.

The scams are similar to the classic Web and e-mail offers. Sites claim you can make loads of money, with little effort, and no experience, as long as you pay for an informative CD—as featured on the fill-in-the-blank nationally syndicated television show—that will reveal the mystery of making thousands of dollars a month.

According to the BBB, the purported offers being posted by companies on Twitter promise to pay users hundreds of dollars a day to be professional “Tweeters”—the name for a person who uses Twitter. “‘Make Money With Twitter’ schemes may sound risk-free but bear many red flags,” according to the BBB.

By posting links into a standard Tweet, users are lead to a site that looks like Twitter, offers money for using Twitter, but has nothing to do with Twitter. Some of these companies, like EasyTweetProfits.com, ask for an upfront fee for a CD. Others require a trial-period of service, like TwitterProfitHouse.com, and then charge users $100 a month for access unless the user calls and cancels after the trial ends.

A spokesperson for TwitterProfitHouse.com claims it’s not running a scam, since all the details of the business are outlined in the terms and conditions, which is available for all to see.

Since the BBB’s announcement, TwitterProfitHouse.com has temporarily stopped the marketing of its CDs.

Given how new the sites are, the BBB is expecting an influx of complaints by unsuspecting takers.

The lessons here are the same as on the rest of the Web: If it sounds too good to be true, it probably is. And if you’re planning to make a purchase of any kind using a credit card, don’t blindly follow a link that is sent to you; make sure you’re buying from a trustworthy business, then verify the URL and type it into your browser yourself. —Will Dilella

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16:05 06.07.2009
Cablevision's "remote" DVR: Will it be a better option?

Cablevision's "remote" DVR: Will it be a better option?

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With the Supreme Court's decision, "Remote DVR" may be on the way, but when that will be and how much it will cost remain to be seen.

The Supreme Court’s recent decision not to hear a final appeal by broadcasters and movie studios seeking to block Cablevision’s proposed “remote DVR” technology opens the door for the company, and others, to offer such a service.

Unlike a conventional DVR, which stores programs on a hard drive in the cable box in your living room, Cablevision’s planned remote DVR service lets you store programs on the company’s servers. Because the technology resides within the cable system’s network, subscribers can use their existing cable boxes instead of renting new equipment. This would free consumers from the storage limits of their hard drive (often about 30 hours of HD video). It could also theoretically make the service cheaper, since the cable companies don’t have to deploy and service separate boxes.

So when will we be able to get this new service? Unfortunately, no time soon, since Cablevision says there’s no timetable in place for a rollout of its remote DVR service. Instead, Cablevision’s first application of the technology will be far more prosaic: Subscribers with standard cable boxes will be able to pause live TV when the phone rings—something I (and Cablevision subscribers with DVRs and cable-phone service) can already do with my DirecTV DVR service, which displays Caller-ID information on the TV screen.

As a result, many questions remain as to how the service will really work.

For example:

  • How much will Cablevision charge for its remote DVR service? Current subscribers pay a $10 per month DVR service fee, but nothing extra for the box itself.
  • Will existing cable boxes need a firmware or software update to work with the remote DVR service?
  • Will the company continue to offer conventional DVRs to subscribers who prefer them, and allow those who currently have them to keep them?
  • Will there be preset limits on the amount of storage each subscriber gets, or price tiers allowing you to pay for greater storage if you wish?
  • Will you be able to simultaneously record two shows while viewing a previously recorded selection?
  • Will you be able to fast-forward past commercials, the way we do now, or will that feature be blocked?
  • And will we be able to make DVD backups of recorded shows to free up our allotted storage space, or to archive shows we want to keep permanently?

In fact, it seems a bit odd to me that Cablevisions has no definite plans to offer the service, especially since its announcement of an impending remote DVR rollout was what got them sued in the first place. Maybe it’s the conspiracy theorist in me, but I’m thinking the delay could be due to backroom negotiations between Cablevision and broadcasters to limit the ability to fast-forward through commercials. A perhaps less intrusive approach would be for cable operators to work with broadcasters to insert newer, more targeted ads in the stream that would have greater relevancy and appeal to viewers so maybe they won’t want to skip them.

Another thought is that given the inefficiency of having to make separate recordings of every program subscribers want to record, the company may be investigating if there’s a way to store a single “master” recording of a program that could be shared by all those who want to view it. The legality of this approach is unclear, given the narrowness of an appeals court's prior ruling. While it did affirm the right of consumers to “time-shift” personal recordings per the original Betamax decision back in 1994, an essential element of its decision was that the recordings would be made and controlled by subscribers, not the company.

So what do you think? Do you like having a DVR that stores programs locally? Would you opt for a remote DVR if it were a cheaper option? What if it cost more but got you more space? And would you be willing to give up fast-forwarding through commercials if the ads you received were more closely targeted to your interests? Let us know what you think. –James K. Willcox

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10:46 06.07.2009
Online privacy: New tool makes it easier to hide your tracks

Online privacy: New tool makes it easier to hide your tracks

Here’s your chance to easily opt out of many of those ad-trackers that follow your every move as you surf the Internet. A new, free tool called TACO, or Targeted Advertising Cookie Opt-Out, lets you do just that.

Developed by a student fellow at the Berkman Center for Internet & Society, TACO places cookies in your browser that prevent 84 online ad networks from tracking your browsing habits. Right now, the tool works only with the Firefox browser.

Without TACO, you’d have to visit a large number of Web sites individually and opt out of each network’s program. —Donna Tapellini

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06:11 06.07.2009
Adobe Flash to your TV: Let's get interactive!

Adobe Flash to your TV: Let's get interactive!

Not content to remain tethered to the computer, Adobe’s Flash technology is about to make the jump to televisions and other consumer-electronics devices this fall, promising to deliver high-def video and other web-based content seamlessly to TV viewers. The technology, called Flash for the Digital Home, is an optimized version of Flash Lite—designed for mobile products—that can run on TVs, Blu-ray DVD players, and settop boxes.

As far as we know, Vizio is the only TV brand that's announced support for the specialized version of Flash, which will be available later this summer in XVT-series TVs that feature Vizio Internet Apps (VIA), the company's online TV platform. But Flash for the Digital Home has already garnered the support of some major players, including Atlantic Records, Comcast, Disney Interactive, Intel, Netflix, and The New York Times, among others.

This is part of the Open Screen Project, Adobe's plan to let you access Internet content from almost any kind of device without going through a computer or web browser. Flash for the Digital Home will give users the ability to combine traditional TV viewing with access to new types of Internet-delivered content, including streaming HD video and music, along with interaction with social-networking communities. Flash Lite is currently used to deliver multimedia content to mobile devices, including cell phones.

We'll be looking for additional product announcements from TV and Blu-ray player manufacturers to see how broadly this new technology will be adopted—and of course testing models when they become available to see if the technology lives up to its promise. —Will Dilella

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14:42 02.07.2009
Waterproof cameras: A tidal wave of new models

Waterproof cameras: A tidal wave of new models

Digital camera underwater waterproof
[ Photo courtesy of h-angele]

Last week, Pentax introduced a new underwater camera. This week yet another camera maker, AgfaPhoto, did the same. If you add those to the waterproof cameras in our Ratings and ones we're currently testing, that makes at least eight waterproof point-and-shoots to choose from.

Here's a brief rundown on each (models below with links can be found in our Ratings, available to subscribers):

  • 12-megapixel Olympus Stylus Tough-8000, $370, (3.6x optical zoom, wide angle). Manufacturer claims: Waterproof (to a depth of 33 feet) and shockproof (can withstand a 6 1/2-foot fall). Includes a 2.7-inch LCD.

  • 10-megapixel Olympus Stylus Tough-6000, $270, (3.6x optical zoom, wide angle). Manufacturer claims: Waterproof (to a depth of 10 feet) and shockproof (can withstand a 5-foot fall). Includes a 2.7-inch LCD.

  • 10-megapixel Olympus Stylus 550WP, $200, (3x optical zoom). Manufacturer claims: Waterproof (to a depth of 10 feet). Includes a 2.5-inch LCD.

  • 12-megapixel Canon PowerShot D10, $330, (3x optical zoom). Manufacturer claims: Waterproof (to a depth of 33 feet) and shockproof (can withstand a 4-foot fall). Includes a 2.5-inch LCD.
  • 10-megapixel Fujifilm FinePix Z33WP, $200, (3x optical zoom). Manufacturer claims: Waterproof (to a depth of 10 feet). Includes a 2.7-inch LCD.

  • 12-megapixel Panasonic Lumix DMC-TS1, $400, (4.6x optical zoom, wide angle). Manufacturer claims: Waterproof (to a depth of 10 feet) and shockproof (can withstand a 5-foot fall). Includes a 2.7-inch LCD.

  • 12-megapixel Pentax Optio W80, $300, (5x optical zoom, wide angle). Manufacturer claims: Waterproof (to a depth of 16 feet) and shockproof (can withstand a 3-foot fall). Includes a 2.5-inch LCD.

  • 6-megapixel AgfaPhoto DC-600uw, $200, (no optical zoom). Manufacturer claims: Waterproof (to a depth of 33 feet). Includes a 2.4-inch LCD. Should be available sometime this month.

Some models listed above are claimed to be freezeproof, dustproof, or have the ability to capture high-definition resolution video. And some, like the Olympus Tough models, include special features like tap technology, which let you operate certain camera functions by tapping the camera body. —Terry Sullivan

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